Which action is not advisable when communicating with a resident who has dementia?

In the context of communicating with a resident who has dementia, expressing frustration over their confusion is detrimental. Individuals with dementia often have difficulties processing information, which can lead to misunderstandings and confusion. When caregivers express frustration, it can exacerbate a resident's anxiety and distress, creating a negative interaction that may hinder further communication.

Optimal strategies for effective communication with dementia patients include using simple, direct sentences that are easier to understand, maintaining eye contact to convey attention and respect, and frequently using the resident's name to foster a sense of familiarity and connection. These practices help create a supportive environment that encourages engagement and reduces the likelihood of misunderstandings. Maintaining a calm demeanor and approaching conversations with patience is key in building trust and ensuring that the resident feels valued and understood.